Privacy Policy Updated
The privacy policy of Dr. Sulaiman Al Habib Medical Group has been updated. Please review it
1. What is the "Click & Collect" service?
The "Click & Collect" service offered by Dr Sulaiman Al Habib Medical Center allows a customer to place an order and pick it up from the selected pharmacy at your convenience rather than have it delivered at a specific time.
2. How do I use the "Click & Collect" service?
1. You can select the "Click & Collect" option when choosing the delivery methods page.
2. You must have your ID & purchase invoice upon picking up the order.
3. Unpaid orders are reserved for 24 hours.
4. Paid orders are reserved for 48 hours.
3. What delivery options does Al Habib ePharmacy offer?
Dr Sulaiman Al Habib Medical Center offers a wide range of delivery methods: For orders above 100 SAR (including VAT) delivery is free, for orders below 100 SAR (including VAT) the delivery is as follows;
1. Delivery within 2 hours:
a. The first available delivery slot is considered express delivery (SAR 10) including VAT.
b. Other delivery slots are considered standard delivery (SAR 5) including VAT.
4. What are the payment methods supported by Al Habib ePharmacy?
Credit Cards, Debit Cards (MADA), Apple Pay, LAKUM points & your store credit are the supported payment method by Al Habib ePharmacy.
5. How can I use my store credit?
You have the option to use your store credit in the payment page.